Customer service is a hot button issue. It always has been; but, with the advent of social media and location-based check-in services like FourSquare and consumer review sites like Yelp, companies are clamoring to ensure that every customer has a positive experience. Retail companies are changing their return policies to allow greater customer satisfaction, encouraging […]
Task Rabbit: It’s a “new take on social networking. It’s service networking.” If you have empty pockets and need extra cash, a new service is making its rounds; and, based on its popularity, many people are in need of quick cash.
Blake McCammon, is an intern at Xceptional HR. Connect with Blake on LinkedIn, Twitter, and Facebook. Blake is a recent grad of Northeastern State University with a degree in Business Administration. During school he created and managed his university’s social media strategy. Twitter chats have changed the way people come together and talk about different […]
I can’t say enough about how much I LOVE this post from the Flightster blog: The O.C.: The Onboard Conflict! It is so rare for us to get the other side of the coin when it comes to services that so many take advantage of. This stance may sound tough upon first read, but it […]
If you graduated or didn’t, you needed your own money to survive. Did you get a job because you needed money, because you had a career goal in mind, or both? If you didn’t need to make your own money, would you work?
We’re not all lazy, elitist, shiftless, entitled bums who live off of our parents and want everyone to bow at our feet while applauding us for waking up. Stop it already! I host a weekly Twitter chat that features some of the best and brightest members of Generation Y. I dare any HR professional to […]